For many property managers, perhaps the worst news is that a tenant has a bed bug infestation. This requires immediate attention from a pest control professional and a lot of extra work for you and tenants. It is essential to have a plan of action to minimize the negative effect bed bugs have on your tenants, facility and reputation.
Treating and/or preventing bed bug infestations requires cooperation between facility managers and occupants and unfortunately hostility can arise when there is a lack of cooperation between the two. In order to avoid such an occurrence, here are some tips for property managers to effectively prepare tenants for bed bug treatments:
Be sure that you have a detailed bed bug response plan to protect yourself from potential legal matters as well as a lot of stress of being unprepared for bed bugs. Tenants should already know who is responsible for pest control matters so there are no surprises in the event of an infestation.
Tenants should be provided with information on the seriousness of bed bugs including how to prevent them from infesting the apartment.
Tenants should have a checklist prior to any bed bug treatments with detailed steps on how to prepare the apartment for a heat treatment, chemical treatment, or even just a routine inspection. Some treatments require less preparations like heat treatments but some including chemical treatments require a little more effort beforehand.
Tenants also need to be made aware of any follow up services and additional steps to be taken if necessary.
Developing a positive relationship between you the property manager, the tenants and the pest control professionals is extremely important in the event of any bed bug treatments. Since the experience can be traumatizing for tenants, extra care should be taken when handling the situation even if the tenants are responsible for the infestation. It is continuous communication, routine inspections and education that will really make a difference when it comes to maintaining a bed bug free property.
For property managers in Portland, Seattle and Salt Lake City, Sprague Pest Solutions has years of experience and expertise in commercial pest control for small apartments, large apartment complexes, condominiums and many other commercial facilities. Our team works with you to develop a comprehensive bed bug program in order to get rid of bed bugs that exist now and prevent future infestations from occurring. To learn more, please contact us today!